Dispatch of
the particular purchased item during four working days will
be done.
Shipping through standard air mail is done, which
takes about 15-18 days for delivery.
Please note that shipping cost for all the products
is based on the volumetric weight.
If express shipping is needed please contact
us.
The shipping cost is estimated
when the order is placed, whereas shipping dates for the customer
would be according to the availability of the ordered product.
Return
Items purchased on romkneebrace.com cannot be
returned or refund but can be replacement.
Item damaged during shipping
will not be returned but manufacturing defects or wrong shipped
products will only be reshipped.
The damage and claims must
be made reported within 3 days of delivery.
Any cut or miss-stitching
will not be considered as manufacturing defects.
Copy of the packing slip or receipt
must accompany all returns.
Shipping cost for return and reshipping
for replacement is to be paid by buyer.